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Administrator (14 hours per week)


A rewarding job and a great place to work.

The successful candidate will demonstrate maturity, an understanding of poverty, social conditions and diversity.  A good working knowledge of state benefits is desirable but not essential.  The role will require accuracy, good written and verbal communication skills, IT, administrative and numeracy skills plus experience of dealing with the public both personally and by phone.

The Administrator will work in a small office environment, assessing applications from individuals seeking assistance with fuel costs and provision of essential equipment; and supporting the team with all administrative tasks.  There will be opportunities to become involved in other areas of work as required.  For example, as the Charity embraces new social media there will be an increased workload in communications.  We need someone who takes pride in their work, with a flexible ‘can do’ attitude and a sense of humour.

Salary £28K for 35 hours, pro rata for 14 hours per week.  This is a permanent position.

To apply please email your CV and covering letter addressing the job description and person specification to hr@hfac.co.uk
Closing date: Friday 26 April 2019.

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Community Interest Companies (CICs)

Our Trustees have agreed to fund Community Interest Companies (CICs) for an initial 3-year pilot project from February 2019.

Additional Criteria for CICs
• The CIC will usually have an established 3-year track record.
• The CIC’s community purpose must coincide with our Charity’s objects.
• The asset lock must be unambiguous.
• As with our existing funding policy, our priority would be to support local CICs rather than national or regional organisations.

124,500 awarded to 7 charities and local community groups in Dec 2018!

In December 2018 the Trustees awarded £124,500 to 7 local community groups and charitities

Hampton Hill and Twickenham United Reformed Churches work closely together to provide services and activities for their respective local communities. A grant of £15,000 will pay towards the salary for a shared Community Services Manager to sustain, co-ordinate and further develop the existing community work in both churches.

Richmond Mencap a range of services and activities to improve the quality of life and opportunities for children and adults with learning disabilities in the Borough. A grant of £10,500 will help the charity set up a pilot project to provide a range of social activities for children and young people with mild to moderate learning disabilities, including weekend trips, a monthly social group and themed weekend / school holiday discos.

Whitton Network is a small charity that provides transport and befriending services and social activities for elderly people in the Whitton area. The charity enables elderly people who cannot access public transport to e.g. attend medical appointments, go shopping, or have their prescriptions picked up for them, thus supporting independence and reducing isolation. A grant of £4,500 will pay towards the salary of their Co-ordinator who supports and supervises the many volunteers who provide these services.

Spear provides a range of services to support homeless people back into independent living, via their housing provision, tenancy support, information and advice services, out-reach service for rough sleepers, skills development training programme and a health service. A grant of £40,000 will pay towards the running of their skills development programme which aims to increase the employability of their clients and towards their volunteering programme that draws in members of the local community to help support their work.  


Fuel Grant Applications

We are now accepting fuel grant applications for our Individual Grants Panel Meeting in May 2019.  The deadline date for applications is Friday 26 April 2019.

Thinking of changing fuel suppliers? Please contact us first!

If you are thinking of changing fuel suppliers and would like to benefit from our fuel grants please contact us before switching over. This is because we are unable to work with all the suppliers in the market. Currently we only work with the following companies: British Gas, Co-operative Energy, EDF, EON, Npower, Scottish Power, SSE (Southern Electric) and Utility Warehouse. If you would like to know more, please call us on: 020 8941 7866.